Service

Rolland Safe Company measures success one customer, one associate, one valuable at a time

For more than a century, Rolland Safe & Lock Company has been redefining what "service" means. While some companies only walk the talk, we pride ourselves on our ability to provide exceptional customer service before, during and after the sale. We want each and every customer to be satisfied – not only with their purchase, but with the personalized customer service that is part of the Rolland legacy.

From the very beginning, we have provided maintenance and integration services, and today we are proud to service more than 72,000 retail, restaurant and financial institutions worldwide. Our staff of experts can be reached around the clock, 365 days out of the year, to answer your questions, solve your problems and repair your locks and safes. In other words, when you buy a Rolland safe, you're part of a family, and you can rest assured that you're not alone.

We pride ourselves on providing expert training that ensures you receive the highest level of customer service possible. We know you're busy, and we'll solve your problems with as little interruption to your day as possible. Our carefully documented process of service allows us to monitor our performance and make sure that we're living up to our own standards – and we'll always follow up with a phone call to ensure that you, the customer, are satisfied with our performance.