Rolland Pride

ISA – The Warehouse Prep Team

What happens when one special team works quickly and quietly at the forefront of increased demand without a single hiccup?  For one, they complete a record-breaking number of safe orders within one week. For two, they win the Inspired Service Award. Congratulations to the Warehouse Prep Team, winners of this week’s ISA! This dedicated team, […]

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ISA – Sandra Mayorga

Congratulations to Sandra Mayorga, winner of this week’s Inspired Service Award! Sandra was nominated for her impressive speed and accuracy in scheduling technician trips for safe and lock service. She says she believes there is a pace set by the whole technician service department that stems from the sense of urgency we have for helping […]

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ISA – Mario Santana and T.C. Dominguez

Congratulations to TC and Mario, winners of this week’s inspired service award! TC and Mario were nominated this week for the extreme hard work and effort they put in over the last few weeks. The dynamic duo worked for nearly 21 days straight, trying to meet a hard deadline. “We definitely lost a little bit […]

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ISA – Joe Caballero

Congratulations to Joe Caballero, winner of this week’s Inspired Service Award! Joe is king of the warehouse. He runs the forklift with ease, coordinating shipments in and out each day. Most recently, Joe was recognized by his team following a week with three times the normal weekly workload. “I guess I had my plate full,” […]

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ISA – Fernando Rede

Congratulations to Fernando Rede, winner of this week’s Inspired Service Award! Fernando Rede (called simply ‘Rede’ around the office) fearlessly leads the service team here at Rolland, and has earned the admiration of many of his teammates. “He’s always willing to help – no matter what, he takes care of all of us.” Said Cristina […]

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ISA – Laura Borel

Congratulations to Laura Borel, winner of this week’s Inspired Service Award! Laura received an external compliment from one of Rolland’s valued technician’s dispatchers that could not go unrecognized. Office Manager of South Texas Safe & Lock wrote to our principle stakeholder, “I just wanted to drop a line to let you know that we are especially impressed […]

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ISA – Chris Libby

Congratulations to Chris Libby, winner of this week’s Inspired Service Award! Because our Rolland family is so awesome, many members of the team go above and beyond their duties on a regular basis. What makes this week’s ISA special is that Chris Libby served as an example and an inspiration to his colleagues while on […]

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ISA – Alyson McElroy

Congratulations to Alyson McElroy, winner of this week’s Inspired Service Award! Check out the nomination Alyson received from one of her colleagues. The numbers don’t lie! “Alyson just surpassed her 90 days with Rolland. Since coming back and working in the shipping/receiving department, she has established an environment of ownership and accuracy. With her previous […]

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ISA – Tyler Jones

Congratulations to Tyler Jones, winner of this week’s Inspired Service Award! “Tyler made the impossible possible,” said Brandon Douglas, Director of Operations. Tyler stood out last week when one of our clients was in a tight spot, in desperate need of a lock, delivered and installed across the country, before 5 o’clock that same day. […]

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ISA – Robbie Yarbrough

Congratulations to Robbie Yarbrough, winner of the ISA Award! Robbie was nominated to stepping up to the plate last week when the team was short staffed. With a cheerful attitude and positive mindset, Robbie stepped into various jobs and played various roles throughout the team to make sure that everything was completed as it should […]

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All About the New Website

Are you ready for a more intuitive website? So are we. With our clients different needs in mind, Rolland created a website whose sole mission is to inform, educate and help you find the answers you are looking for quickly and easily.     Here are a few cool things to look out for on […]

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ISA – Christina Allums

Congratulations to Christina Allums, winner of this week’s Inspired Service Award! As a true testament to Christina’s leadership skills, we received this nomination for Christina from her team, and we are truly impressed by the respect and appreciation she has from her team. “Myself, along with the follow up/dispatch team would like to nominate our fearless leader, […]

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