Inspired Service Award – Brett Ruston

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Rolland is proud to honor Brett Ruston, a 14 year employee, with the Inspired Service Award this week.  Brett has been work for Rolland since he was 18 years old and has grown into a leader of our service department.  Brett started working in the warehouse, teaching himself how to program the multiple electronic locks and do safe troubleshooting.  He now specializes as a troubleshooting expert that assists customers when they call in with troubles.  Brett was nominated for the Inspired Service Award after a customer contacted Rolland to praise the great service they received from Brett.  This was nothing out of the ordinary for Brett because these calls of appreciation come in so frequently on his behalf.

Brett is a certified locksmith who uses his skill set to assist Rolland’s customers troubleshoot their safes and locks over the phone.  Brett has a soft spot in his heart for his two Pomeranian puppies, but he loves watching UFC and football.  Brett is a great asset to the Rolland team and his can-do attitude makes him a pleasure to do business with. 

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